Shipping Rates and Options
Payments can be made by EFT (bank transfer direct to our account in South Africa) or by PayPal
We ship all orders by DHL, which we have found to be the most reliable and the fastest courier company. Your order is NOT insured (we have never lost a parcel through DHL), but, if you request insurance, this will cost 1% of the value of the shipment, not including courier charges.
Terms - we offer a strict three-day approval period on all our stones from the date the parcel reaches you. Please inform us within this period whether you would like to return any stone/s for a refund/credit.
Loss, non-arrival or damage to goods being returned is the sole responsibility of the sender